How to change the Genius App language preferences? If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance. Mouse will stop working when moving or the cursor jumps randomly for no reason. We appreciate your feedback for your Genius product user experience. We judge that the witch is broken, please contact customer support for assistance. The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal.

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If yes, there is no need to install a driver. I bought a Genius product seven days ago. How do I solve this? How to change the Genius App language preferences?

During the firmware update progress, keep the device plugged in and genius netscroll mouse not turn off the computer.

Mice : Genius Netscroll WIred Mouse

But if it is not a wireless mouse, the mouse is broken. Unfortunately, we do not offer global warranty on our products. The mouse cursor sometimes lags or stops for a genius netscroll mouse seconds, if I move it away from my WiFi it becomes normal. Geniuss strongly recommend you keep your device firmware up-to-date, so you can enjoy a better device.

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You can also try it on a different laptop or another USB port to exclude the battery low problem. How genius netscroll mouse check the Genius App version and updates? What is your global warranty on your products? The dongle, KB, and mouse require a code pairing process. The supported OS is always netecroll on the package.

Genius NetScroll mouse Series Specs – CNET

,ouse Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. However, it cannot be turned on anymore. Sometimes when Genius netscroll mouse turn on the mouse, underneath, the LED lights are on, but mouse does not work, why? If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance. But if the problem is the same after changing genius netscroll mouse different laptop, the product is broken.

S so that means no driver is required always check that package contents. We have some problems with your product. When genius netscroll mouse expand the device name menu, sometimes you will see a warning icon besides the Firmware Update menu.

Genius Netscroll 120 WIred Mouse

Try to change the battery first. Tried to change batteries, even downloaded drivers from your website, but nothing changes. When I reinstall the software or reconnect the mouse, the same thing happens. If the problem is still the genius netscroll mouse, contact our customer support for assistance.

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Change the place where you use the mouse, test whether the frequency is affected by another device or not. Feedback We appreciate your feedback for genius netscroll mouse Genius product user experience webmaster geniusnet.

Click Firmware Update genius netscroll mouse check the update details and click Update button to update the firmware. And also test on different laptops. I need a service manual to check for potential problems, so can repair it ourselves.

Genius Netscroll 120 PS2 Optical Mouse

Only if the model has a special function or Macro key setting is when you need to install the driver. I have a mouse with the Genius app, when I install Smart Genius software, it does not find my device. My mouse has a left button problem – when I click once, sometimes it clicks twice. The genius netscroll mouse means that there is a new firmware release for your device.

Please try to netscdoll genius netscroll mouse geniux battery first if needed.